Exploring Strategies of Active Listening and Empathy to Support Others

Personal and professional relationships can thrive with effective communication in place. This webinar will explore strategies for success for first responders through the development of active listening skills and empathy during difficult times. Attendees will gain the tools to learn how to help others feel heard and understood, as well as discover ways to provide support through verbal and non-verbal communication. Attendees will gain awareness of steps to take to further connection with others and to lend a hand to those that are struggling.